Let’s get it sorted

Tell us what your home needs.

Share a few details and we will get back to you as soon as we can. For something urgent, call directly.

Boiler broken or heating failed? Call us first on 01904 530 663.

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Straightforward costs

Our rates

Not sure what you need? Call us and we'll tell you straight.

See our full prices

Weekdays

Weekday rates
First hour charged at£75 per hour
Every hour after that at£60 per hour

Weekends and after 5pm

Weekend and after 5pm rates
First hour charged at£85 per hour
Every hour after that at£70 per hour

All prices are plus VAT.

  • Gas boiler service £80 plus VAT
  • Oil boiler service £100 plus VAT
  • Unvented cylinder service £60 plus VAT
  • Gas fire service £60 plus VAT

Appointments and changes

Cancellation policy

Please contact us directly if you need to cancel or reschedule an appointment.

1. General policy

We value your time and appreciate your business. When you book an appointment with Advanced Plumbing and Heating, we reserve a dedicated time slot specifically for you. Because our operations cover a wide service network, late cancellations significantly impact our daily routing and prevent us from assisting other clients effectively.

2. Cancellation notice period

If you need to cancel or reschedule your appointment, we kindly request a minimum of 48 hours’ notice. Providing ample notice allows us to reallocate the scheduled time to another customer in need of our services. You can notify us directly using the contact information below.

3. Late cancellations

Cancellations made with less than 48 hours’ notice will be subject to a late cancellation fee of £65. This fee is necessary to help cover the lost time and travel preparations made by our engineers.

4. No-shows

If our engineer arrives at your property at the scheduled time and cannot gain access, or you are not present, it will be considered a no-show. No-shows will incur a standard call-out charge to cover the engineer’s travel expenses and time.

5. Emergency situations

We understand that true emergencies and unavoidable circumstances happen. If you must cancel at the last minute due to a genuine emergency, please contact us as soon as possible. Management reserves the right to waive cancellation fees in these exceptional circumstances on a case-by-case basis.

Contact us to cancel or reschedule

Please get in touch using whichever option suits you:

When to reach us

York-based, serving Yorkshire.

Monday–Friday8:00am–4:30pm
Saturday9:00am–12:30pm
SundayClosed

We cover Yorkshire from our base in York, with an approximate 45-mile local radius. If you are unsure whether we reach your area, just ask.